Use of card surcharges can be considered fraudelent practices


http://www.bt.com.bn/business-national/2014/03/13/retailers-warned-passing-credit-card-surcharges-customers
To my understanding (someone please confirm), the surcharge is because the shops dont get the minimum sales through cards.
But the irony is, if they have a surcharge or minimum purchase, that would discourage people using cards. So the solution is IF their sales doesn’t reach the minimum in the first place then don’t bother getting the machine, and when you do, teach the cashier to ask cash or card to promote use of cards, even give a discount if necessary. That’s why the banks promote discounts using their cards.
Even small items by several people will add up. My last year lost wallet incident has made me prefer to lose my card rather than my cash, and therefore I would like to use my card more.
The added benefit of accepting cards for a company, is the less risk of the employee stealing the cash. They might steal the card info, but that is a problem relatively traced and fixed. For the employee, no hassle of cash and coins.

image

In conclusion,
-Use card accepting machine if and only if your sales reach the minimum requirement,
-When you do accept cards, on order to reach the minimum sales promote the use of cards through discounts, or promotional items.
-Train the sales/cashier to promote the use of cards.
-Don’t use tactics that will scare customers from using their cards, e.g. surcharges and minimum payments.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: